Design: 3D full surrounded, perfectly protect your car.
All-Weather Protection: Waterproof, suit for all weather including rain, snow, etc
Easy to Install and Clean: Stain-resistant, using a wet towel or Water wash away the stain easily.
Weight: 6.5 lbs (3Kg)
ETA: 25-35 days.
Reservation of sliding space
No effect on moving your front seat
Precise cutting, fit your car perfectly.
ETA: Generally, it will take25-35 to be delivered, all the mats and emblems are specially produced for every car owner which needs 15-20 days.
We start the creation process 24 hours after placing the order. If you need to cancel the transaction, feel free to contact us within 24 hours upon purchase.
As all our products are custom made and have no resale value, if you want to cancel the order 24 hours after the order was placed, the partial refund is $89. If the order has been shipped when you want to cancel it, the partial refund is $69.
RETURNS / EXCHANGES:
All of our custom-made products are created fully or in part based on information specific to each individual customer thus have no resell value. As a result, we will NOT ACCEPT the return of such products unless they don't comply with the order information or they don't fit your car. In such a case, please make your claim within 10 days of receiving your products by emailing us at Customer@customein.com and attach the photos of products as well as proof of purchase.
For custom made products, you are allowed to make changes to your order (e.g. changing the size, color, uploaded photos etc.) or cancel your order within 24h. In those cases, please write an Email to our support at Customer@customein.com.
If you fail to pick up your parcel when delivered and the parcel is returned to our warehouse there will be a $40 reshipping charge. In this case, re-delivery can take up to 30 days(return time plus reshipping time).
If you do not wish to wait another 30 days for your order to be redelivered only a partial refund will be offered after all production and initial shipping cost have been deducted. As all our products are custom made and have no resale value, if you want to cancel the order the partial refund is $69.
Shipping & Delivery +
Most orders are dispatched within 8-12 working days.
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 15-20 working days. Others: 20 -25 working days. These are estimates and often arrive quicker.
I did not yet receive my order, which was placed 3 months ago!!! The customer support team is really slow to respond and at this point it feels like my shipment is never going to arrive.
Loved customer service, but the cursive was extremely feminine, idk if I’ll ever put them in, I do love that y’all actually give the custom experience. so I feel I wasted $200
True definitely of luxury
The heal pad is coming undone. Needs to to be stitched times 2.
I was very impressed with how it turned out. I wasn’t sure because the letters I requested were not “normal” but they exceeded my expectations. I would definitely recommend to others and I would purchase from them again.
Dont buy. We got em in our 2010 elantra and they were absolute trash, they took ages to show up, and were completely wrinkled and trashed. They look like shit. I threw them away immediately...do not buy this garbage. Waste if tome snd money
I haven’t set them in yet, waiting for vehicle to get detailed.
I receive the wrong order. Mine was suppose to be tan mats with black writing "JIMENO" but you send me black mats with blue writing "WARREN" I have emailed twice on this matter but still haven't heard from anyone. Please send return labels and the order that I paid for please.
Unfortunately for me. These where not designed for the custom fit as my order was for my other vehicle. Unlike my other order. These weren’t worth money I spent.
High quality in design, durability and style. Worth the money.
I will order truck set in near future
The floor mat is nice but I just didnt like how it was packaged for shipping which left it with lots of wrinkles. But the product is good.
The order took awhile to come in. But once I reached out, They did communicate with me. The mats were too big for my car and didn't meet the exact specifications for the front and back seat mats. I ended up cutting them to make them fit, which I don't recommend. overall they were ok....
They are beautiful
Very good..for exception of the white lettering..it gets dirty really quick..but other than that they are really nice.
My boyfriend is obsessed with his mats and has recommended them to everybody he knows. We got the black mats with blue stitching and his initials in white. They are so sleek looking in his car. Thank you so much for the best birthday present I could give a man.