Design: 3D full surrounded, perfectly protect your car.
All-Weather Protection: Waterproof, suit for all weather including rain, snow, etc
Easy to Install and Clean: Stain-resistant, using a wet towel or Water wash away the stain easily.
Weight: 6.5 lbs (3Kg)
ETA: 15-20 workdays.
Reservation of sliding space
No effect on moving your front seat
Precise cutting, fit your car perfectly.
ETA: Generally, it will take15-20 workdays to be delivered, all the mats are specially produced for every car owner which needs 10-14 days.
Note:Due to the uncertainty in logistics operations, there might be a crease on your mat, please wait for it to disappear, generally it will take 1-3 days.
We start the creation process 24 hours after placing the order. If you need to cancel the transaction, feel free to contact us within 24 hours upon purchase.
As all our products are custom made and have no resale value, if you want to cancel the order 24 hours after the order was placed, the partial refund is $89. If the order has been shipped when you want to cancel it, the partial refund is $69.
RETURNS / EXCHANGES:
All of our custom-made products are created fully or in part based on information specific to each individual customer thus have no resell value. As a result, we will NOT ACCEPT the return of such products unless they don't comply with the order information or they don't fit your car. In such a case, please make your claim within 10 days of receiving your products by emailing us at Customer@customein.com and attach the photos of products as well as proof of purchase.
For custom made products, you are allowed to make changes to your order (e.g. changing the size, color, uploaded photos etc.) or cancel your order within 24h. In those cases, please write an Email to our support at Customer@customein.com.
If you fail to pick up your parcel when delivered and the parcel is returned to our warehouse there will be a $40 reshipping charge. In this case, re-delivery can take up to 30 days(return time plus reshipping time).
If you do not wish to wait another 30 days for your order to be redelivered only a partial refund will be offered after all production and initial shipping cost have been deducted. As all our products are custom made and have no resale value, if you want to cancel the order the partial refund is $69.
Shipping & Delivery +
Most orders are dispatched within 8-12 working days.
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 15-20 working days. Others: 20 -25 working days. These are estimates and often arrive quicker.
Mats look nice and fit very well for my F46 BMW Gran Tourer. The black with blue stitching matches my Dakota leather with Bluetooth stitching.delivery. The first mats didn't fit the rear seats, bit Customein responded to all my communications, rechecked the design pattern (with my input), and sent a second set FOC that fitted very well. I think this may have been the first F46 model they had done. These are much cheaper than any equivalent may I have seen, but that is partly reflected in more cost of packaging (wrapped in strong plastic). Also, due to the folding of the mats when packed, there is a center crease down the front passenger mat. Would be nice not to have that, but may improve over time, and mats will wear in any case. Overall, v-good value for money, excellent fit, great communications from Customein, problem solved effectively. The mats enhance the car very nicely, and provide wall to wall protection of the original mats.
Got my mats Porsche Cayenne 2019 it fix beautiful thank you
Very nice .....just love it
Took a while to turn up, approximately 4 weeks, but the mats are beautiful and really make the car look luxurious.
My Mats are Awesome! They fit like a glove and wipe clean with wet cloth back to good!
I was very unhappy. Firstly, the way the product was shipped left wrinkles and creases in the mats that made them look cheap. I don't want to put them in my car. Secondly, I ordered black mats with red stitching. What I received was black mats with black stitching and the label on the product said it was beige with black stitching. They offered to replace the item with what I ordered, however, I refer back to the way the product is shipped and arrives creased and wrinkled. So, I refused and ask for my money back. Now they will not communicate with me at all and I have not yet received my refund. Absolutely do not order these unless you do not care how they will look when they arrive!!!!