Design: 3D full surrounded, perfectly protect your car.
All-Weather Protection: Waterproof, suit for all weather including rain, snow, etc
Easy to Install and Clean: Stain-resistant, using a wet towel or Water wash away the stain easily.
Weight: 6.5 lbs (3Kg)
ETA: 15-20 workdays.
Reservation of sliding space
No effect on moving your front seat
Precise cutting, fit your car perfectly.
ETA: Generally, it will take15-20 workdays to be delivered, all the mats are specially produced for every car owner which needs 10-14 days.
Note:Due to the uncertainty in logistics operations, there might be a crease on your mat, please wait for it to disappear, generally it will take 1-3 days.
We start the creation process 24 hours after placing the order. If you need to cancel the transaction, feel free to contact us within 24 hours upon purchase.
As all our products are custom made and have no resale value, if you want to cancel the order 24 hours after the order was placed, the partial refund is $89. If the order has been shipped when you want to cancel it, the partial refund is $69.
RETURNS / EXCHANGES:
All of our custom-made products are created fully or in part based on information specific to each individual customer thus have no resell value. As a result, we will NOT ACCEPT the return of such products unless they don't comply with the order information or they don't fit your car. In such a case, please make your claim within 10 days of receiving your products by emailing us at Customer@customein.com and attach the photos of products as well as proof of purchase.
For custom made products, you are allowed to make changes to your order (e.g. changing the size, color, uploaded photos etc.) or cancel your order within 24h. In those cases, please write an Email to our support at Customer@customein.com.
If you fail to pick up your parcel when delivered and the parcel is returned to our warehouse there will be a $40 reshipping charge. In this case, re-delivery can take up to 30 days(return time plus reshipping time).
If you do not wish to wait another 30 days for your order to be redelivered only a partial refund will be offered after all production and initial shipping cost have been deducted. As all our products are custom made and have no resale value, if you want to cancel the order the partial refund is $69.
Shipping & Delivery +
Most orders are dispatched within 8-12 working days.
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 15-20 working days. Others: 20 -25 working days. These are estimates and often arrive quicker.
I never received it! I order 2 months ago and never received it! ?
Waiting for you to correct this problem with the mat right side front to big and the emblem is off centered.
Never received my order. It's been over a month. When I check tracking it had no new updates just said shipped. Never again!!!
it don't fit my car
great floor mats... awesome..
Right front is to big and off centered.
Waiting for you to correct this problem.
They fit like a glove and very easy to vacuum . I need some for my 2000 Mercedes ml 430
My car mats fitted so brilliantly in my Mercedes I had an immediate orgasm
The mats didn’t fit and I’ve been sending emails I want my money back and no one is responding it seems you guys want to keep my money.
The mats look just like the picture. Quality material and the fit is perfect.
Communication was great.
just fitted my car mats into my slk 320 and they fitted perfectly and they look very classy . Many thanks worth the wait
The floor mats look awesome. They are everything promised plus more. The fit perfectly. Everyone asks where I got them. They clean up very nicely. Thank you so much. Would recommend highly. Took a little longer to receive but was well worth the wait.
Beautiful, perfect fit thanks to all.
They are beautiful and fits perfectly love them
I order the mat for a E300 Mercedes Benz 2019 and they did not fit my car and I email the company as there is no telephone number to contact them and talk with someone. The mats were small for my car and did not fit at all. I did however email someone and they in turn as if I fitted the mats correctly in which I did and they DO NOT FIT. Worse purchase ever.
There is no way to get my money back just to a lost on this one $150.00 lost.
The front mats are great! Very disappointed in the rear mats... they don’t fit at all!
was a little worried at 1st since it took 30days to receive but well worth the wait. tracking method could be greatly improved. in the world of amazon that we all have grown to expect all to match.
james erik donovan a.
DOES NOT FIT
I like the product. I didnt receive my clamps to secure the mats. They also wear done a little faster than i would expect or like. Need a little better customer service, i shouldnt have to pay for clamps that were never sent. I called and ask to have the clamps sent and i was told i would have to pay $19.00 for shipping. Why? You didnt send them as promised. Good proudct but i dont believe you stand by it.
Very happy to have them they look great and fit great!!
Very poor quality look very cheap! Very disappointed!
Great product and great fit.
it took too late
Fits perfect, long time to receive but worth it.
I was pleasantly surprised to see that they fit like a glove. Perfect!! And beautiful!! Like the perfect pair of shoes for a super model!!
Pleasantly surprised by the quality and fit. I am looking forward to the delivery of the next set for the other car. Manufacturers should take a lesson from these artisans. By the way, I made a mistake on ordering, contacted the company which promptly responded and corrected my mistake without any complaints / issues. Very professional group.
komplett zerknüllt,kann die Fussmatten überhaupt nicht in Form bringen. Liegen jetzt im Keller.
Mats weren't for me it was for my brother and now he wants a other color the measurements were great and he loves it.
Everyone who has seen them love em, they fit perfectly, even the guys at the carwash said that they were the sharpest floor mats that they had ever seen.
VERY VERY SATISFIED VERY CLASSY BEAUTIFUL THANKS
So happy with my purchase! They look amazing in my car and their great quality , I do recommend to anyone who get these to also purchase Velcro tape . It helps them stay in place and fit like a glove
Love this product the fit is great it look very nice in my car
Just received my mats for BMW X6 M
Mats look nice and fit very well for my F46 BMW Gran Tourer. The black with blue stitching matches my Dakota leather with Bluetooth stitching.delivery. The first mats didn't fit the rear seats, bit Customein responded to all my communications, rechecked the design pattern (with my input), and sent a second set FOC that fitted very well. I think this may have been the first F46 model they had done. These are much cheaper than any equivalent may I have seen, but that is partly reflected in more cost of packaging (wrapped in strong plastic). Also, due to the folding of the mats when packed, there is a center crease down the front passenger mat. Would be nice not to have that, but may improve over time, and mats will wear in any case. Overall, v-good value for money, excellent fit, great communications from Customein, problem solved effectively. The mats enhance the car very nicely, and provide wall to wall protection of the original mats.
I was very unhappy. Firstly, the way the product was shipped left wrinkles and creases in the mats that made them look cheap. I don't want to put them in my car. Secondly, I ordered black mats with red stitching. What I received was black mats with black stitching and the label on the product said it was beige with black stitching. They offered to replace the item with what I ordered, however, I refer back to the way the product is shipped and arrives creased and wrinkled. So, I refused and ask for my money back. Now they will not communicate with me at all and I have not yet received my refund. Absolutely do not order these unless you do not care how they will look when they arrive!!!!
Got my mats Porsche Cayenne 2019 it fix beautiful thank you
Very nice .....just love it
Took a while to turn up, approximately 4 weeks, but the mats are beautiful and really make the car look luxurious.
My Mats are Awesome! They fit like a glove and wipe clean with wet cloth back to good!