Design:3D full surrounded, perfectly protect your car.
All-Weather Protection:Waterproof, suit for all weather including rain, snow, etc
Easy to Install and Clean:Stain-resistant, using a wet towel or Water wash away the stain easily.
Weight: 6.5 lbs (3Kg)
Reservation of sliding space
No effect on moving your front seat
Precise cutting, fit your car perfectly.
ETA: Generally, it will take15-20 workdays to be delivered, all the mats are specially produced for every car owner which needs 10-14 days.
We start the creation process 24 hours after placing the order. If you need to cancel the transaction, feel free to contact us within 24 hours upon purchase.
As all our products are custom made and have no resale value, if you want to cancel the order 24 hours after the order was placed, the partial refund is $89. If the order has been shipped when you want to cancel it, the partial refund is $69.
RETURNS / EXCHANGES:
All of our custom-made products are created fully or in part based on information specific to each individual customer thus have no resell value. As a result, we will NOT ACCEPT the return of such products unless they don't comply with the order information or they don't fit your car. In such a case, please make your claim within 10 days of receiving your products by emailing us at Customer@customein.com and attach the photos of products as well as proof of purchase.
For custom made products, you are allowed to make changes to your order (e.g. changing the size, color, uploaded photos etc.) or cancel your order within 24h. In those cases, please write an Email to our support at Customer@customein.com.
If you fail to pick up your parcel when delivered and the parcel is returned to our warehouse there will be a $40 reshipping charge. In this case, re-delivery can take up to 30 days(return time plus reshipping time).
If you do not wish to wait another 30 days for your order to be redelivered only a partial refund will be offered after all production and initial shipping cost have been deducted. As all our products are custom made and have no resale value, if you want to cancel the order the partial refund is $69.
Shipping & Delivery +
Most orders are dispatched within 8-12 working days.
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 15-20 working days. Others: 20 -25 working days. These are estimates and often arrive quicker.
Doesn't fit how do i go about returning it for a refund. I will contact paypal to see about it also.
It doesn't fit in my 2001 cl500. Need to send item back for a refund.
Don't like it. Tried to send a pic but it wouldn't load. Stitching is not the diamond stitch as advertised. Just a vertical stitch. Back mat is no where close to fitting. Would not recommend this product to anyone. Would ask for a refund but it took six weeks for me to receive your product. Not worth the hassle.
Took a while to get here but was definitely worth the wait now my e63 biturbo is complete thank you to these custom floor mats
Nice look. Fit is good, the mats add a rich look to my ML350.
Love love these mats
Just received my floor mats and they are awesome thank you customein.
Don’t know where to attach the clips that came with it. No instructions about it either. If someone knows...
Such great product!
Bought these mats as birthday present for my wife, they really fit well